To try on our shoes before purchasing, please visit one of our 8 stockists. You can find a convenient location by checking our stockist page.

You can refer to our detailed size guide here. Our shoes generally conform to standard EU and US sizing.

Orders are dispatched within 1 - 3 business days. Delivery typically takes 2 - 5 business days through our courier service.

We understand that finding the perfect fit when shopping online can be a challenge. We offer a one-time exchange for each item to make it fuss-free for you. Simply write to us to request an exchange for your preferred size.

Email us at hello@miabellos.com and we will arrange an exchange for you at one of our stockists. We’ll try to match you with one of our 8 stockist locations that's most convenient for you.

We offer a one-time exchange on each item, which must be for another product of equal or higher value. If the replacement is of higher value, you'll need to pay the difference. Please note that any remaining balance cannot be refunded. All returns will strictly be refunded in store credit only.

Once your order has been shipped, you'll receive an email with tracking details and a link to track your parcel with our courier partner.

Upon receiving your parcel, an inspection will be done to ensure the item is in its original condition. Following this, we will send you a new pair, if you’re mailing back for exchange, or your refund will be processed via the original payment method. It may take 2-10 business days for the refund to appear in your account, depending on your credit card company.

For detailed information on our terms of service, please visit our Terms of Service page.